Utilities

UtilityCompany
WaterPennsylvania American Water
ElectricPPL Electric Utilities
GasUGI Utilities, Inc.
Cable TVService Electric Cable TV or Frontier Communications

The Pennsylvania Public Utility Comission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and  informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.  

If you have a problem or concern with a public utility, you can file a complaint with the PUC. There are two kinds of complaints: an Informal Complaint and a Formal Complaint. Before you file a complaint with the PUC, you should contact the utility or company first to give it a chance to fix or address the problem. For some kinds of problems, such as billing and service issues about electric, natural gas, telephone and water/ wastewater, you must contact the utility first before you file an Informal or Formal Complaint. Visit the PUC Complaint Filing website for more information.